You may receive a code to access Nursing Homes or to access a Home Care Package. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. 1800 200 422 . To find out how, see: 1. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. This means someone will come to your home or to the hospital to assess your needs. For more on the difference between HCP and CHSP click here. The team leader manages assessment referrals in the assessor portal. Please sign in to proceed . This is a unique code that allows you to take up your package through a service provider of your choice. About UsReviewsRequest Info KitSuccess StoriesResource GuidesHow It WorksBlog, Are you a Case Manager? Referrals can be sent electronically to a provider, or a client can be provided with a referral code. Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. Fax only one patient/client referral at a time and please only send one referral per client/patient. Save organisation. If you have a new Home Care Package you will be able to find your Referral Code on the letter you received from My Aged Care assigning you your package. Feedback given by LHD to referrer in relation to referring clients through My Aged Care. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. How much will it cost me? 1300 133 *** Show full number. My Aged Care is a national online and phone service to help you find out about aged care services, and what services may be available to help you. Visit website. Why is aged care changing? My Aged Care can then help you locate a provider in your area. What are the key changes for NSW? Trustpilot. The process is outlined below: 1. When you get to the top of the waitlist and are assigned a Home Care Package you will receive a letter from My Aged Care. Handing over your referral code allows them access to your subsidies and they can start charging you fees. CareAbout’s expert advisers will listen to all of your needs and match you with a great provider. My Aged Care is the government funding body for everything to do with Aged Care. 12 New Year’s Resolution Ideas for older Australians. You can apply for an assessment online and search for local aged care providers that meet your needs. This includes their action plan an… You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. Managing Referrals for Assessment and Support Plan Reviews (ACAT) If your team leader has assigned a referral to you in the assessor portal, you can view the client’s record. Email Facebook Twitter. Download this invaluable guide to give you confidence in your Home Care choices. Accept is an accredited home care package provider. Let’s face it, Aged Care is confusing enough without having ACAS Teams and ACAT Teams! Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. If cl i en t rq u s gadm v . You choose who you wish to deliver your package of care at home. Aged Care Homes are normally the highest level of care outside a hospital. Email Facebook Twitter. In Victoria it is called an ACAS or Aged Care Assessment Service. The first step is registering for My Aged Care. Please provide your information. Information and referral service. Log in. Facebook Google. Referral to aged care services should NOT take the place of post-acute services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. These will generally happen within 48 hours. The referral codes from My Aged Care allow you to access different services. For Aboriginal and Torres Strait Islanders the entry age is 50 years. 1. My Aged Care. Here are some examples of a HCP Referral Code: My Aged Care may tell you not to give your Referral Code to Providers until you have made your decision. Watch Tess's story here. How to contact My Aged Care. Referral for service A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. My Aged Care provides a central, identifiable entry point which aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them. When you are assigned a Home Care Package, you have 56 days to enter into an agreement with a Provider before your package is withdrawn. You do not need a referral to apply for subsidies through My Aged Care. My Aged Care can arrange an Aged Care Assessment. This means that you will receive interim funding while you are waiting to be assigned your Home Care Package. Anyone over the age of 65 years of age who has a Medicare Card can apply for subsidies through My Aged Care. You can call My Aged Care on 1800 200 422 yourself or you can have someone call on your behalf. It’s never too early to talk about aged care. To arrange an ACAT assessment you need to contact the customer service centre of My Aged Care on 1800 200 422. Please consider … New referral pathways for care under My Aged Care - from 1 July 2015. Aged Care on 1800 200 422and quote your referral code for your pac kage. Providers will see: electronic referrals from My Aged Care – accessible through the provider portal; some clients directly approaching providers with a My Aged Care referral code – which allows access to the client’s record through the provider portal. My Aged Care is the government funding body for everything to do with Aged Care. Learn More. 1. A Provider needs to be given your Referral Code in order to access your care documents and assess if they are the right Provider for you. https://www.myagedcare.gov.au You can apply for an assessment online and search for local aged care providers that meet your needs. My Aged Care changes in 2015 4. Referral code A five digit code given to the client by the My Aged Care contact centre, or ... A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. Contact My Aged Care. When you switch, you will also need to notify your current Provider that you will be switching. For more on exit amounts click here. Following your assessment, it is likely to take a further 2 weeks until you receive the report. Managing Referrals for Assessment and Support Plan Reviews (RAS) 2. 2. You need this new referral code to give your new provider before you can start receiving their services. Whatever you do make sure that you don’t give your referral code to any Provider of services until you’re sure they can do what you want them to do. There are three ways to start the registration process with My Aged Care: Telephone toll free on 1800 200 422 (weekdays 8am to 8pm and Saturdays 10am to 2pm) 6. What's new under My Aged Care? More information In order to access services through My Aged Care there are three main steps: The referral codes from My Aged Care allow you to access different services. With the ACAT transition, all referrals for residential care, transition care and home care package providers will come via My Aged Care. Your Referral Code is a 1- number followed by eight or so other numbers. Download My Aged Care Quick Reference Guide – Manage Referrals for Service: Quick Reference Guide – Manage referrals for service through the My Aged Care provider portal as Word - 2 MB, 18 pages We aim to provide documents in an accessible format. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. When a Provider accepts your Referral Code it triggers your funding. Latest news. Southern Cross Care (SA, NT & VIC) Inc Labrina Village Residential Care is a Residential Aged Care facility located in Prospect, South Australia offereing Low Care, Supported Residential (SRS), Ageing in … You will need your patient’s consent, or that of their legal representative, to obtain this information. You may receive a referral code for cleaning, a code for transport and a code for … It is a one-stop portal that provides information, means and referrals to various services (including community transport) to enable healthy and active lives for non-indigenous Australians aged 65 and over, and indigenous Australians over the age of 50. Services / How it Works / Pricing / Our Tools / FAQ / Contact Us, Request Info KitServicesHow it WorksPricingOur ToolsFAQAbout UsContact Us. DPS ID 2843. If you’ve been approved for a new service, you can find your referral code to pass on to your new provider. For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. What is My Aged Care? NDIS participants in residential aged care. Review An evaluation of a client’s support plan undertaken by the RAS. Referrals can be sent electronically, or a client can be issued a referral code. How My Aged Care can help you - Transcript. Residential Aged Care providers supporting NDIS participants will be registered with the NDIS Commission from 1 December 2020. Phone. Use this form for referring to My Aged Care for access to the Commonwealth Home Support Programme, Home Care Packages, Residential Care or Residential Respite. If you are unable to find your letter, you can call My Aged Care on 1800 200 422 and ask for your code. Before you make the decision to switch providers you should check your Home Care Agreement with your current Provider. My Aged Care is both a contact centre and a referral point. You may receive a referral code for cleaning, a code for transport and a code for personal care services. 5. pressure care equipment provision, wound dressing required within 24 hours then the following may occur: R e f rcl intoMy A gd C av w b m that service has commenced due to urgency. What My Aged Care means to say is that your Referral Code shouldn’t be accepted by a Provider until you are sure they are the right Provider for you. Narrator: My Aged Care is your starting point to access government-funded aged care services. Send message Send an enquiry. Southern Cross Care (SA, NT & VIC) Inc Oaklands Park Lodge Residential Care is a Residential Aged Care facility located in Oaklands Park, South Australia offereing High Care, Low Care, Supported Residential (SRS), Ageing in place, 3. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. We know, you receive a lot of letters from My Aged Care so it can be hard to know which letter means what! Once you have agreed upon this date, you should notify your new Provider to ensure there is a seamless transition and you don’t miss out on any funding. You need to allow around 30 minutes for the first call where you will be required to register at My Aged Care and arrange an in-home Assessment. If you get a letter with multiple different codes, they could be CHSP Referral Codes instead. You can also assign, unassign and reassign referrals to individual assessors. Using your Home Care Package during COVID-19. Aged Care in Australia . Southern Cross Care (SA, NT & VIC) Inc John Paul II Village Residential Care is a Residential Aged Care facility located in Klemzig, South Australia offereing Low Care… Use the format email@example.com Phone number Must be 10 numbers, including area code. First name Last name Email address (Optional) If entered, a confirmation email will be sent to this address. Share with friends and family. If you need your My Aged Care ID number, you can find it here. A five digit code given to the client by the My Aged Care contact centre, or assessor; to allow them to visit different service providers to discuss their needs prior to choosing their preferred provider.. You need this new referral code to give your new provider before you can start receiving their services. Your first step is to get in contact with My Aged Care so that you can register your details with them. If you have already received your Home Care Package referral code and need to find a quality provider, we’re here to help! My Aged Care: Referral pathways for CHSP allied health and nursing services in Victoria 30 August 2016 4 reassessment. Tess accessed services to assist her to live at home. Representative Clients can nominate one or more representative(s), (e.g. It can take up to 6 weeks for you to have your assessment completed. The Assessment for subsidies through My Aged Care is called an ACAT or Aged Care Assessment Team throughout Australia. Instead the occupational therapist can directly liaise with the RAS to activate a support plan review to match and refer for home modifications. Our Tools Contact Us FAQPrivacy Policy Terms & Conditions, 5 Critical Things You Need to Know About Exit Fees, COVID-19: Don’t Let Fear Stop You from Getting the Care You Need - CLICK HERE. Referral code A five digit code given to the client by My Aged Care contact centre staff, or assessors to allow them to visit different service providers to discuss their needs prior to choosing their preferred provider. Your details . My Aged Care. Though in some cases, you can request an emergency assessment. If you’re a team leader, you can accept or reject referrals. To determine this, you will need to complete an Aged Care Fees Income Assessment form and sendthis to Centrelink. On 1 December 2020, residential aged care (RAC) providers delivering services to NDIS participants in their facilities automatically became registered NDIS providers. We support and service a diverse range of clients and can help you navigate through the My Aged Care website for information and options that is available to you or your loved one. My Aged Care referral code This code is supplied by the government. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. This ensures that they will be the right fit for you and allows them to complete your Sign Up efficiently. Referral code A five digit code given to the client by My Aged Care contact centre staff, or assessors to allow them to visit different service providers to discuss … Referral codes are generated for individual services. For Aboriginal and Torres Strait Islanders the entry age is 50 years. Please try again. The Assignment letter will include a referral code. They will ask you and your loved ones about your current supports and what you need help with. You must be signed in to apply or save profiles. There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. a carer), to speak and act on their behalf. Referral codes are generated for individual services. If you need details of past service providers, you can view the history of your aged care. Look for the conditions, such as notice periods and exit amounts. My Aged Care … Southern Cross Care (SA, NT & VIC) Inc Bucklands Residential Care is a Residential Aged Care facility located in North Plympton, South Australia offereing High Care, Low Care, Dementia specific, Your ID number will begin with the letters AC, followed by 8 digits. If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. ‘Hospital My Aged Care Referral Request Form’. This is why, at Let’s Get Care – we may ask you if you are happy for us to accept it, because we want to ensure that you are signing up with us before we do this. In order to access services through My Aged Care there are three main steps: Register for My Aged Care; Get an Assessment; Receive your referral codes. You can call the My Aged Care contact centre 1800 200 422. While the system is not perfect, it continues to move in the right direction, with increasing awareness that everyone’s needs are different. Cannot send your request. Aged Care Services. Enquiry Call Save Website. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. Alternatively your social worker, doctor or other health professional can do this for you.